Last Updated: October 1, 2026 | Version: 1.1

Privacy at a Glance

  • Data We Collect: Identity details (name), contact info (email), inquiry details (subject and message content), and technical/usage data (IP address, cookies).
  • Why We Collect It: To respond to form inquiries, secure our website, and ensure proper performance.
  • Your Rights: Access, correction, erasure, consent withdrawal, and nomination under DPDPA 2023.
  • Grievance Contact: grievance@bcbuzz.io

Personal Data We Collect

We collect only the minimum data required to interact with you and maintain website functionality:

  • Identity, Contact & Inquiry Data: Name, email address, subject, and message content submitted via forms.
  • Technical & Usage Data: IP address, browser type, operating system, and interaction cookies.

Purposes of Processing Personal Data

  1. Inquiry Response: Processing contact information to fulfill requests submitted through site forms.
  2. Security & Spam Prevention: Monitoring technical logs to prevent cyber threats and automated spam.
  3. Website Functionality: Retaining necessary cookies to ensure site usability.

Data Retention and Deletion

  • Inquiry Records: Retained for 12 months after resolution, then permanently deleted.
  • Security Logs: Server and security logs are automatically purged after 90 days.
  • Deletion Triggers: Data is erased upon completion of processing or when you submit a valid consent withdrawal request.

Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023 (DPDPA), you hold the following rights:

  1. Right to Access Information: Request details about your personal data being processed.
  2. Right to Correction & Erasure: Request updating or deletion of inaccurate or unnecessary data.
  3. Right to Withdraw Consent: Revoke consent at any time as easily as it was given.
  4. Right to Nominate: Designate an individual to act on your behalf in case of incapacity.

Grievance Redressal Officer

If you have questions or complaints regarding our data processing, please contact:

  • Designation: Grievance Officer
  • Name: Maharaj Manoharan
  • Email: greivance@bcbuzz.io
  • Response Timeline: Acknowledged within 48 hours and resolved within statutory timelines.

Escalation to the Data Protection Board of India

If your grievance is not resolved satisfactorily, you have the right to submit a complaint to the Data Protection Board of India (DPBI) in accordance with DPDPA rules.